Improved Customer Service
FleetTrack Live helps you meet and exceed customer expectations. Whether dispatching the closest vehicle to a customer, being able to notify a customer of a delayed arrival time, or providing electronic backup for arrival and departure time for billing, your customer will never complain again about waiting endlessly for service or question how much time they were billed for.
- Dispatch your vehicles with greater speed and efficiency and accurately predict arrival times or delays.
- Eliminate billing discrepancies ...accurately track hours worked and hours claimed by drivers. Key vehicle management reports such as Location Report, Daily Report and Hours Worked Report give you control
- Companies lose millions of dollars every year because of the theft of cargo, vehicles, trailers, etc... GPS based tracking systems can play a major role in preventing both vehicle & cargo thefts as well as aiding in recovery
"...we have very high standards when it comes to customer service and satisfaction. Having Fleet Track installed in our trucks makes it that much easier to obtain our standards. With Fleet Track software we are able to monitor our trucks live and also have the ability to run reports to show how the drivers are running their routes. It also gives us the ability to show when a driver serviced a customer and makes routing time sensitive stops that much easier by seeing where and when a driver is during the course of a day."